Wired - USB connection:
Wireless - Wi-Fi Direct:
The HP Smart app is used for HP OfficeJet 5255 to manage and control the printer operations. This app is available in the official HP website under the Software, Drivers and Firmware menu. You can perform operations like print, scan, copy, and fax.
On Windows device:
On the Mac device:
When the printer tray does not close, try out these steps:
There can be a paper jam also which may cause the printer tray not to close. Remove the jammed paper from the printer by following the procedure :
The paper that is incorrectly fed to the printer can get jammed inside the printer; these steps will help to fix the 123.hp.com/oj5255 issue.
Paper jam inside the printer:
Paper jam in the document feeder: